Walking distance from the shops & boutiques in the streets of Goya, Serrano, Alcalá and Velázquez, which makes the hotel the perfect location for combining business and vacation/shopping.

The hotel complements its installations with the restaurant Epoque by Meliá (classic cuisine), coffee shop Del Fénix, 5 meeting & banqueting halls as well as a garage. 

The Gran Meliá Fenix is convenient to many dining, shopping and entertainment venues. The hotel houses a fitness room and offers onsite spa services.

A total of 217 rooms and suites are at your disposition. All of the rooms & suites have a private bathroom, air conditioning, HiFi equipment with CD player and cassette recorder, interactive satellite TV, canal plus, telephone, mini-bar and in-room safe. Non-smoking floor.

• Bar/lounge
• Babysitting or child care
• Elevator/lift
• Fitness equipment
• Laundry service
• Restaurant(s) in hotel
• Hair salon
• Shopping on site
• Number of rooms: 214
• Number of floors: 7
• Airport transportation (surcharge)
• Conference room(s)
• Event catering
• Audio-visual equipment
• Secretarial services
• Translation services
• Computer rental
• Air-conditioned public areas
• Parking (surcharge)
• Breakfast available (surcharge)
• Laundry facilities
• Currency exchange
• Coffee shop or café

• Exhibit space
• Self parking
• Safe-deposit box - front desk
• Shoe shine
• Multilingual staff
• Complimentary newspapers in lobby
• Room service
• 24-hour front desk
• Business center
• Express check-out
• Doorman/doorwoman
• Security guard
• Dry cleaning service
• Banquet facilities
• Medical assistance available
• Casino
• Beauty services
• Concierge desk
• Elevator/lift attendant
• Parking garage
• Sauna
• Umbrella
• Express check-in

• Cultural De la Villa
• Airport Train Stop
• Goya
• Prado Museum